Your privacy, respected.

We collect information you provide directly — your name, email address, shipping and billing addresses, and order history. When you create an account we store your contact details and saved addresses so checkout is faster next time.

We also collect limited technical data such as device type and pages visited, used to keep the site secure and improve the shopping experience.

We use your information to process orders, arrange shipping, provide customer support, prevent fraud, and — only with your consent — send festival news and product updates. We do not sell your personal information.

Payments are processed by Square. Your full card details are handled directly by Square under their security standards and are never stored on Ashenda servers.

We use essential cookies to keep you signed in and to remember your cart. You can control non-essential cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information at any time. Contact us and we will respond within a reasonable period.

We may update this policy as our services evolve. Material changes will be reflected by the “last updated” date above.