Returns & exchanges.

You may request a return within 14 days of delivery. Items must be unused, in their original condition, and with any tags or packaging intact.

Contact us with your order number to begin a return or exchange. We will provide return instructions. Customers are generally responsible for return shipping costs unless the item arrived damaged or incorrect.

Once we receive and inspect your return, we will issue a refund to your original payment method through Square. Please allow a few business days for it to appear on your statement. Original shipping charges are non-refundable except where an item was faulty or sent in error.

For hygiene and safety reasons, certain items — such as pierced jewelry, perfume that has been opened, and custom or personalized pieces — cannot be returned unless they arrive damaged or defective.

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos and we will make it right at no cost to you.