Terms of Service
Terms of service.
These Terms govern your use of the Ashenda marketplace. By browsing, creating an account, or placing an order you agree to them.
Last updated: June 2026
Using Ashenda
You may use Ashenda to browse and purchase products offered by our artisans and partners. You agree to provide accurate account information and to keep your login credentials secure. You are responsible for activity that occurs under your account.
Orders and pricing
All prices are shown in the listed currency and may change without notice. We make every effort to display products and prices accurately, but errors can occur. If we discover a pricing or description error on an item you ordered, we may cancel the order and refund you in full.
An order is confirmed only once payment has been successfully processed.
Products and provenance
Many items are handmade by independent artisans, so natural variation in color, pattern, and finish is expected and is part of their character — not a defect.
Acceptable use
You agree not to misuse the marketplace, attempt to disrupt it, infringe intellectual property, or use it for unlawful purposes. We may suspend accounts that violate these Terms.
Limitation of liability
Ashenda is provided on an “as is” basis. To the extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the marketplace.
Changes to these terms
We may update these Terms from time to time. Continued use of the marketplace after an update constitutes acceptance of the revised Terms.
Questions about this policy? Reach us through our contact page.